Frequently Asked Questions (FAQ)
We do not have any way to get into contact with musicians, bands or labels. You may want to try finding out if they have a Facebook page or Twitter account and contact them that way.
When creating your new account, you may find that your profile has already been added by a Music In Africa contributor. We highly recommend that you claim an existing profile instead of creating a new one. Once a claim is approved you will have all the privileges to change it as you wish. Profile claims are processed within 24 hours.
If you've been banned, check your email. You'll have an email letting you know the reason you were banned and, if it's temporary, how long it will be.
Bujaplay is the #1 destination for independent African artists and labels from across the continent and in the Diaspora. A FREE, limitless music sharing and discovery platform for artists, tastemakers, labels, and fans. We have created Bujaplay with independent artist on our mind! We enable them to upload their content on our platform for their fans to enjoy for free, whilst ensuring that they get paid for their hard work through our monetization program. Artist and labels can also access their accounts to understand how their content is performing through clear stats and fan interaction notifications.
We’re always looking for ways to improve your experience. Follow us and send us your feedback to support Bujaplay. Your comments and suggestions are greatly appreciated! You can contact us by the following methods,
For copyright issues, please contact [email protected]
For technical issues, please contact [email protected]
To get in touch with our editorial team, please contact: [email protected]
Or use Contact Us form
- Signing up for Bujaplay is pretty simple.
- Using your favorite Web browser, go to the Bujaplay.com Web page - Click the Sign-up button.
- You will then have the choice of either using your Facebook account, Gmail account, or email address to sign up.
- On the Bujaplay App, click on the hamburger menu (Android) or More tab (iOS) then click on Sign up or login.
Downloaded songs are for listening offline only (no Wi-fi or Data). You can find all your downloaded songs under the Library Tab then by clicking on "Downloads" from the list.
- Click SIGN UP
- Enter and confirm your email address.
- Choose a password.
- Enter all the necessary details such as gender, date of birth, and name
- Click on SIGN IN WITH GOOGLE or CONTINUE WITH FACEBOOK.
- If you’re not already logged into Facebook or Google, you’re directed to enter your Facebook or Goggle account details.
- Allow Bujaplay access to your Facebook or Google account to continue Bujaplay.com.
To upload music you must be an Artist, Label/Record or Music Group and OWN ALL RIGHTS to your songs, we would love for you to be part of Bujaplay.com community. To upload your songs, simply login or create and account and Click Upload icon, fill out the following information:
- Song’s artist(s)
- Song’s name
- Song’s genre
- Song’s country
- High Quality mp3 file
- Mention if the song is a FREE to download for offline listening or NOT
Bujaplay respects the rights of copyright holders and will work with the said copyright holders to ensure that infringing material is removed from our platform If you believe that a file that was uploaded on Bujaplay infringes on your copyright, then please contact the email below to submit a request. Be sure to include your relationship to the owner of the copyrighted work, your full contact info, and the URL of the song/artist page or articles you are referring to. Email Us: [email protected] or us this contact us form.
If you are an Artist and you see that your artist name and songs are already on Bujaplay, DO NOT WORRY. You can CLAIM it. Here is how:
1. Create an Bujaplay Account by clicking Sign up
2. Tap the upload icon at the top right corner
a. Click on (Get Verified Now) for a pop up form
b. Tap continue
c. Fill in the form, add the exist artist's name that you're claiming or new artist name and tap search.
3. We will review the information you provided and give you an answer in 72 hours if your account has been verified and linked.
- Upload your songs on Bujaplay.com (100% FREE)
- Get a total of 1,000 plays (All your songs) BujaPlay currently utilizes a Pay Per Play(PPP) system, so once you’ve reached a total of 1,000 plays, you will receive an email invitation to register for the Bujaplay Monetization Program. Fill in the necessary information, and then you’re on your way to being compensated for your music. Learn More >>